System Engineering Expert

Role purpose:

➢ It defines technical requirements, designs, configures and implements SW (OS) solutions for complex IT projects with impact on IT infrastructure in line with global standards;
➢ Develops scripts / programs at the operating system level (bash, ksh, python, Perl, PowerCLI etc.) in order to automate complex work routines in accordance with customer requirements or business needs;
➢ Professionally competent to develop the team’s expertise; demonstrate business acumen;
➢ Participates in the implementation of new IT projects in all stages including defining requirements, planning, analyzing, estimating and prioritizing and ensuring the implementation of the infrastructure solution;
➢ Provide guidance and support to less experienced team members and assist them as necessary.

Main responsibilities:

• Participate in all stages of IT projects by helping to implement new software solutions through:

➢ Definition of technical requirements.

➢ Evaluation of various IT solutions.

➢ Development of code / scripts.

➢ Implementation of IT applications / platforms in accordance with the competencies of the role.

• Provides expert level guidance, performs work for complex configuration requirements and manages operating systems bug related problems.

• Ownership for Infrastructure Roadmap for IT infrastructure.

• Availability and Performance of all infrastructure in scope according to agreed SLAs.

• Comprehensive documentation of all deployed infrastructure.

• Develop scripts / programs to extend the IT solutions' functionality or automate recurring and complex activities.

• Defines technical requirements, designs, configures and implements solutions that are part of operating systems.

• Define and develop the disaster recovery software solution. Elaboration of disaster scenarios and periodic testing of existing solutions.

• Ensure the optimization of existing solutions by redefining system architecture or by software upgrades to increase efficiency or meet new business requirements.

• Ensure active support for transformation programs and other technology refresh programs that are designed to ensure/increase service availability and reduce downtime and increases the quality / performance of these services.

• Ensures operation performance parameters as imposed, integrity and security of databases for IT and telecom applications. Provides support for implementing projects at high quality and efficiency standards.

• Carries out technical investigations in the case of performance incidents and analyses the problems encountered in order to determine the causes and provides / proposes solutions for the troubleshooting.

• Analyze and resolve customer requests for software issues with minimal impact on their business.

• Installing operating system (VMware or UNIX/Linux products) and configuring it to ensure and monitor system security and performance.

• Perform proactive maintenance activities based on automated work tools, alerts, and notifications.

• Contributes to the assessment of new technologies or applications for adoption within the organization (POC).

• Participate in on-call services.

Core competencies, knowledge and experience:

• Experience in IT Infrastructure Management > 5 years

• IT systems and office technology (hardware and software) - expert level

• Very strong documentation capabilities

• Strong delivery capability with very structured approach to managing resources and deliverables in tight timelines.

• Problem-solving capabilities

• Ability to work under pressure and tight deadlines

• Well organized, setting priorities and rigorous

• Effective management of multiple requests; focus on getting results

• Skills in distributed and remote teams

• Customer orientation; ability to positively influence customer experience

• English (written and spoken) – fluent

Necessary technical/professional certifications:

• Bachelor’s degree

• IT Systems Administrator, 5-10 years’ experience

• Proven experience with and in-depth knowledge of VMware vSphere + (vCenter and ESXi)

• Proven experience with and in-depth knowledge of all type of UNIX or Linux operating systems (RHEL, Centos, Suse, AIX)

• Experience with Red Hat Enterprise Linux and VMware-expert level

• Knowledge of Red Hat Satellite, HP-UX, Veritas Cluster and Solaris-nice to have (non-mandatory)

• Hardware Architecture

• Experience with programming in procedural languages and Shell scripting

• ITIL knowledge

• In-depth knowledge of cyber security

• Very good knowledge of the principles SOX


Deliverables:

• Ensures that performance indicators (KPI) negotiated with the client are met for the assets supported by the team.

• Ensures coordination, feasibility study and implementation of new designs according to initial SLA configuration.

• Ensures high performance of infrastructure

Benefits:

• Interesting salary conditions

• Undetermined period of contract

• Career plan (professional, academic and financial)
• Medical insurance

• Official training's and certifications

• Lunch tickets

• Work from home 2 days a week

• Yearly professional evaluation

• Professional and friendly working environment