Team Lead with Italian (HR Project)

Start your career with Accenture to make tomorrow greater than today!
Join our team of talents in Brasov! We are expanding our team and we are looking for German speakers!

Ideal candidate profile:

At least 2 years work experience with previous managerial experience;
Fluency in English and Italian;
Previous experience in Human Resources area is mandatory;
Coaching/mentoring skills;
Strong customer service skills;
Strong organization skills, attention to detail and follow through to resolve any outstanding issues;
Strong time management skills;
Advanced written and verbal communication skills; manages internal and external/client communications with individuals at all levels;
Ability to adapt to changing environment and support of multiple clients;
Ability to motivate and develop people with a variety of development goals with minimal assistance from direct manager.

Job description:
 
Assign team resources to work communicating allocated budget, schedule, macro approach and deliverables;
Manage resources to achieve these assignments;
Track and create/provide team status using standard templates and actively participate in appropriate internal and external status meetings;
Maintain the team’s portion of the work plan and/or annual plan (. resource assignment changes, schedule changes, completion status, etc.);
Approve team member time sheets, identify the source of any variances, and drive plans to correct variances. 

Process Capability Development
Serve as process expert/coach for the team’s deliverables;
Drive methods adoption and act as an expert in how to cost effectively deliver the Client Service; Team’s/Service Delivery Team’s process and/or project requirements and deliverables;
Monitor and analyze client and customer satisfaction through available escalation/complaint tools and survey results and ensure improvement initiatives are driven by client expectations and requirements;
Identfy and implement productivity improvements ensuring adherence to appropriate project gating and business case approval requirements;
fy areas for performance improvements, and coordinate implementation;
Manage team mix to the standard pyramid for type of Client Service Team/Service Delivery Team, headcount, macro resource load balance (rolling 3 months), utilization, overtime, etc., and escalate issues when required according to established practices;
Manage staffing assignments and role changes;
Support recruiting and interviewing potential new team members;
Balance workloads and skill sets across clients to support one-to-many delivery.  

Competency and Skill Management
Manage and develop team competency coverage through cross-training, leadership development and succession planning;
Monitor and manage team goals and performance and ensure team understands how they align and relate to broader business goals and strategies.

People Development and Management
Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts, etc.);
Develop and deliver quality and timely performance feedback, collecting input from all appropriate sources.

What will you get:

• The chance to work in a dynamic, multicultural environment with focus on development;
• Competitive salary and performance bonuses;
• Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym;
• Trainings delivered in classrooms or virtually and access to a mountain of knowledge;
• Chance to become a subject matter expert for complex processes;
• Possibility to practise your language skills with native speakers;
• Opportunity to work with top client on large projects.

Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more thanpeople serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at .

We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

To find more about Accenture and how you can use and improve your skills visit our careers website ://://

Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

Consulting

Bucharest - WestGate Park, Preciziei Blvd., No., Bl. H1

Technology

Bucharest - WestGate Park, Preciziei Blvd., No., Bl. H1

Digital

Cluj-Napoca - Sigma Business Center, Republicii St., No. 109 Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A

Operations

Bucharest - WestGate Park, Preciziei Blvd., No., Bl. H1 Timisoara - City Business Centre, Brediceanu St., No. 10 Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C