Technical support

You have...

Soft Skills

• Programming and basic knowledge related to object-oriented design, algorithm of data structures and thinking.
• Solid web technologies: HTML5, CSS3, Javascript (vanilla and / or ES6).
• Experience with SQL databases (Knowledge of non-SQL databases is a plus).
• Work knowledge with software versions (preferably Git).
• Experience with Atlassian tools has an advantage: ticketing system Jira, Confluence, Bitbucket

Tech Skills

• Good command of English both spoken and written.
• English is the language of official communication when working on / resolving tickets as well as when writing documentation on software or processes.
• Team Player, communication skills and teamwork are key. We appreciate and encourage proactivity, creativity, problem solving skills and the ability to find customized solutions according to team needs.
• The self-interested and curious person.
• The desire to be in step with new technologies, efficiency and best-practice methodologies of the technologies used.

You'll do...

• Monitoring preNABS internal processes and ticketing solutions.
• Creating local applications, software, and providing support and implementation of new features on existing applications.
• Ability to document / comment the written code, to rewrite and improve existing code pieces and to be receptive to criticism on the style of coding for improvement.
• Execution of operational tasks, quality assurance of data entry and production data.
• Fulfills the role of buddy for new employees within the team; has the necessary teaching skills to train if needed.