ACTIV RECRUITMENT GRUP

Technical Support Engineer – security solutions

Salar brut
1600 - 1700 €

Acest anunț a expirat și nu este disponibil pentru aplicare

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As a Technical Support Engineer ( security solutions ) you will work with customers to resolve technical issues and provide “how to” training sessions regarding our proprietary products.

Job Description

  • Introduce new product features to the Channel Customer, help customer to select and configure products.
  • Respond to customers, to help solve technical problems;
  • Training technical staff of Channel Customer’s, helps them improve the level of technology;
  • Understand and consolidate customer demand for products, feedback to product department for product improvement;
  • Cooperate with sales staff, analysis of the practical needs of customers, provide a complete project plan;
  • To complete the project, the bidding work, to help customers make the tender documents, make project tender, according to the required standard;
  • Assist sales to determine phase of the operation of the project to understand the real project status, forecast project risk and seek the solution;
  • To coordinate resources, provide technical support;
  • Integrators to maintain good relationship with a third party, in engineering can recommend each other, mutual benefit and win-win progress;
  • Cooperate with the Marketing department

    • Job Requirements

  • Network, communications, computers and other related fields;
  • Familiar with OFFICE software, know sniffers, NCOM caught, such as commonly used network serial port caught tools;
  • More than 2 years’ related experience.
  • “Please the customer” mentality

    • Net income: 1000 EUR

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    • Locatie
      Bucuresti
    • Tip job
      Full time
    • Nivel cariera
      Mid-Level (2-5 Ani)
    • Publicat
      Acum 1746 zile
    • Nivel carieră
      Mid-Level (2-5 Ani), Senior-Level (> 5 Ani)
    • Limbi vorbite
      engleză
    • Salariu brut
      1600 - 1700 €

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