Technical support engineer with Portuguese

For our international client we are searching for a Technical Support Engineer with Portuguese language

Role

• Provide answers to clients by identifying problems and delivering a solution.
• Provide end-to-end complex technical support for issues logged in the ticketing system by telephone and email
• Resolve technical questions and inquiries from customers, partners, and field reps by answering technical questions/problems and creating appropriate workarounds or solutions to these problems

Requirements

• Two years of experience in a corporate to enterprise IT environment
• Excellent Portuguese language communication skills (B2 or above) and moderate proficiency in English
• An analytical thinking capability and the ability to multitask
• A strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
• Fluent Spanish or Portuguese required for this role

Offer

• Very competitive salary
• An excellent remuneration package with benefits such as food vouchers
• Relocation package
• Regular work hours (Monday – Friday)
• Great Career development opportunities
• An ecofriendly environment