Technical Support Specialist

Department: Technical Support

Job type: Full Time

Location: Remote

We believe that great success is best achieved in a friendly environment, a non-corporate entity, where your opinion really matters.

Together with our partners, Thrive Themes, we are searching for a brilliant Technical Support Specialist.

We are looking for a new colleague to offer support for state of the art conversion Focused WordPress Themes & Plugins together with our long term partner .

You are the perfect candidate for us if you have:

• A minimum of two years of relevant experience in other Technical Support positions

• Technical background (basic knowledge of PHP, JavaScript and web related technologies)

• Solid communication skills, especially with clients

• Basic WordPress knowledge is an advantage

• Prefer to work in a team

• Have solid English knowledge

Working time is from 2 pm to 10 pm and the job is remote.

Why us?

• We want you to travel and experience different cultures and places: we offer the possibility to work remote for 1 month/year from wherever you want to be

• We believe that growing you helps the both of us: we offer paid attendance to international conferences, free access to paid courses, certifications, trainings

• We want you to thrive at work and after-work: we offer subscriptions to any kind of sporting activity, Premium healthcare package, massage, amazing team buildings and BBQ parties

• We want you to be innovative: you’re not a good fit for the team if you just want to follow orders. We want you to challenge us, bring your own ideas to the table and help us innovate

Integra HR – What you need to know is that Integra HR is a different sort of HR consultancy firm. We are here to find the right person, in the right place, at the right moment.

Our client, BitStone was founded in Cluj-Napoca, 12 years ago. We are a strong team of 80+ people, specialized in developing custom web applications.

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