Technical Support with Danish

Our client is a global services company. Its services include customer support, information technology, logistics, and finance. They design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.

Responsibilities:

• Processing and resolving technical queries collaborating with internal and external service departments
• Providing individual technical support for business customers, troubleshooting and error resolution
• Case ownership. Central contact person for the customer, up to the final closure of the ticket
• Gathering all relevant information, investigating errors, using troubleshooting tools and processes to fix issues

Requirements:

• Proficiency in Danish language
• Good command of English language
• Excellent spoken and written communication abilities
• Customer orientation and problem-solving abilities
• Demonstrated analytical skills and attention to details
• Adaptability and capacity to easily find solutions
• Proactive attitude
• Team spirit
• Good PC operating skills and typing speed
• Availability for working in shifts
• Passionate about technology

* All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!