Technical Support with English - Sibiu

Required skills:

• Proficient in English;
• Able to work independently and efficiently to meet deadlines;
• Self motivated, detail-oriented and organized;
• Experience with hardware and software issues;
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills

Job Description:

• Provide client support and technical issue resolution via phone and e-mail;
• Installing and configuring computer hardware operating systems and applications;
• Troubleshoot system and network problems and diagnosing and solving hardware/software faults;
• Provide support, including procedural documentation;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and managing many open cases at one time;
• Establish a good working relationship with customers and other professionals.

Benefits:

• Employee referral bonuses;
• Private medical insurance;
• Start-up training;
• Meal Tickets;
• A 7card Subscription;
• The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.