Technician Support IT

IT company specialized on providing Business Intelligence and Data Warehouse services for banks. We are passionate about Business Intelligence. We are here to help our customers in expanding their view about their company. 

The goal of this position is to help end-users to properly work within the bank environments from an IT perspective.

Activities:

• Technical SPOC for other employees;

• Create, delete, modify or reactivate accounts and/or accesses for business and operational applications;

• Remote Desktop Technical Support or On-Site Support as per the company’s business need;

• Hardware, software and network support;

• Propose and implement the best and quickest solution for an IT request and/or incident;

• Participate to the Knowledge Management Process;

• Improve IT processes as per business needs

 Requirements:

You have expertise in using Microsoft Windows 10 and Microsoft AD;

• You have experience with Microsoft Office package (Excel, Outlook), VPN, SSO Security, VMWARE, CITRIX, SharePoint, Share drive;

• You are client oriented;

• You have good relationship and communication skills.
We also value:
• Good working knowledge of English, French is a plus;

• Knowledge of ITIL best practices

• Knowledge of IP Telephony/ Virtual Machines/ Printing solutions/Windows environment/Internet Protocol.

Benefits: very good salary, healthcare subscription to Regina Maria, financial support for certifications and other professional exams, bonuses for recommendations (up to 1000 RON every month for as long as the recommended person stays in our company).