Territory and Customer Database Analyst - German

Territory and Customer Database Analyst - German

Competitive salary

Bucharest

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our overemployees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a  Territory and Customer Database Analyst on our Global Business Operations team in Bucharest.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key Responsibilities

Utilizing a variety of well-developed organizational and project management skills, the Territory and Customer Database Manager position  will be responsible for the full range of Territory Management activities, in addition to facilitating and enabling go-to-market (GTM) programs. The ideal candidate will possess a unique blend of technical, business, project management and people skills, and must be a self starter and self sufficient requiring minimal supervision of day to day issue tracking & resolution.

• Become a trusted expert in the unique Sales market coverage, Territory Management and Customer Database Maintenance including systems and processes, segmentation and geography coverage reporting.

• Oversee sales resource management (hierarchy, new hires, transfers) and alignment with various sales systems (opportunity management, compensation, reporting)

• Drive account hierarchy accuracy and definition for reporting and program effectiveness

• Facilitate account, territory opportunity and segmentation discussions with field sales, operations and and sales strategy managers.

• Enable new analytics, visual mapping information and geo spatial profiles with Field Managers and Global Business Operations

• Drives operational efficiencies, best practices and other improvement initiatives across Operations and other affected organizations. Acts as an advocate for processes, metrics, measurements and tools developed for management of the business.

• Interfaces and collaborates cross-functionally to maintain communication among business groups..

Essential Requirements

• English and German languages in spoken and written form

• Ability to work independently

• MS Office -Excel, PowerPoint, , .sql Reporting Expert

• Analytical Ability

• Critical Thinking/Problem Solving

• GTM Analytics (Segmentation, Adressable Market Opportunity, etc)

Desirable Requirements

• Conflict and escalation resolution competence

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.