Training Administrator with English and Spanish

When trainers and learners meet, they focus on learning. We handle the rest.

Our Ideal Candidate:

• Fluent in English and Spanish (proficient in speaking and writing)
• Ability to communicate effectively with people of all job levels (managers, trainers, vendors)
• Strong organizational skills and attention to detail
• Creativity and ability to take a broad perspective to problems and identify new, out of the box solutions
• Proactive and assertive team player
• Quick learner and able to work autonomously
• Experience with Word and PowerPoint at an advanced level and Outlook and Excel at intermediate level
• Experience in working in a team providing administration services is a plus

Main Responsibilities:

Your mission will be to bring together Trainers & Learners in perfectly organized training events, all from the comfort of your office desk.

• Speaking with the employees, course owners, HR managers and facilities as needed
• Being the key point of contact for training events, answer routine inquiries regarding training courses and schedules
• Maintaining the training database for employees
• Responsible for managing the attendance records of employees
• Checking to see if an employee is suitable for the course that they want to attend
• Booking/ Cancelling training courses to ensure maximum participation/attendance
• Distributing course materials and teaching aids
• Booking Hotel accommodation, training facilities and transport
• Emailing confirmations to employees, managers and course owners
• Coordinating end-to-end delivery support for multiple events/sessions
• Providing reports as required using the learning database
• Arranging for cost of training courses to be re-charged to relevant business areas
• Identifying and reporting any issue/non-conformity to the Quality Assurance team and actively participating in the correction and prevention actions
• All other admin duties as assigned

Your Benefits:

•  Private life insurance
•  Private medical insurance
•  Fixed monthly salary and added monthly bonus based on performance
•  Initial training on tools and HR processes and continuous specialized training on Learning processes

Company Overview

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the . healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents.