Training Administrator with French and English

When trainers and learners meet, they focus on learning. We handle the rest.

Our Ideal Candidate:

• Fluent in English  and French (proficient in speaking and writing)
• Ability to communicate effectively with people of all job levels (managers, trainers, vendors)
• Strong organizational skills and attention to detail
• Creativity and ability to take a broad perspective to problems and identify new, out of the box solutions
• Proactive and assertive team player
• Quick learner and able to work autonomously
• Experience with Word and PowerPoint at an advanced level and Outlook and Excel at intermediate level
• Experience in working in a team providing administration services is a plus

Main Responsibilities:

Your mission will be to bring together Trainers & Learners in perfectly organized training events, all from the comfort of your office desk.

• Speaking with the employees, course owners, HR managers and facilities as needed
• Being the key point of contact for training events, answer routine inquiries regarding training courses and schedules
• Maintaining the training database for employees
• Responsible for managing the attendance records of employees
• Checking to see if an employee is suitable for the course that they want to attend
• Booking/ Cancelling training courses to ensure maximum participation/attendance
• Distributing course materials and teaching aids
• Booking Hotel accommodation, training facilities and transport
• Emailing confirmations to employees, managers and course owners
• Coordinating end-to-end delivery support for multiple events/sessions
• Providing reports as required using the learning database
• Arranging for cost of training courses to be re-charged to relevant business areas
• Identifying and reporting any issue/non-conformity to the Quality Assurance team and actively participating in the correction and prevention actions
• All other admin duties as assigned

Your Benefits:

• Transport to and from work provided by the company
• Private life insurance
• Private medical insurance
• Fixed monthly salary and added monthly bonus based on performance
• Initial training on tools and HR processes and continuous specialized training on Learning processes