Training & Learning Administrator with English

Industry: Client Relationship Management / Service Delivery

About Conduent

Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. 

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all  insured patients  in the ., 11 million employees who use its HR Services, and nearly nine million people who travel through  toll systems  daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at .

Job Description

When trainers and learners meet, they focus on learning. We handle the rest.

Our Ideal Candidate:

• Fluent in English (proficient in speaking and writing)
• Ability to communicate effectively with people of all job levels (managers, trainers, vendors)
• Strong organizational skills and attention to detail
• Creativity and ability to take a broad perspective to problems and identify new, out of the box solutions
• Proactive and assertive team player
• Quick learner and able to work autonomously
• Experience with Word and PowerPoint at an advanced level and Outlook and Excel at intermediate level
• Experience in working in a team providing administration services is a plus

Main Responsibilities:

Your mission will be to bring together Trainers & Learners in perfectly organized training events, all from the comfort of your office desk.

• Speaking with the employees, course owners, HR managers and facilities as needed
• Being the key point of contact for training events, answer routine inquiries regarding training courses and schedules
• Maintaining the training database for employees
• Responsible for managing the attendance records of employees
• Checking to see if an employee is suitable for the course that they want to attend
• Booking/ Cancelling training courses to ensure maximum participation/attendance
• Distributing course materials and teaching aids
• Booking Hotel accommodation, training facilities and transport
• Emailing confirmations to employees, managers and course owners
• Coordinating end-to-end delivery support for multiple events/sessions
• Providing reports as required using the learning database
• Arranging for cost of training courses to be re-charged to relevant business areas
• Identifying and reporting any issue/non-conformity to the Quality Assurance team and actively participating in the correction and prevention actions
• All other admin duties as assigned

Your Benefits:

• Private life insurance
• Private medical insurance
• Fixed monthly salary and added monthly bonus based on performance
• Initial training on tools and HR processes and continuous specialized training on Learning processes

Closing

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.