Transaction Processing Representative

Key Responsibilities

• Execute transactions with minimal direction, analysis, and retrieve information from group-specific systems
• Maintain high customer satisfaction ratings by processing transactions accurately.
• Respond to information requests by searching, summarizing research results, and compiling in requested format; escalate to supervisor as appropriate
• File, archive, and retrieve documents (electronic) using filing standards
• Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proofread and edit work for syntax, grammar, and punctuation
• Conduct data verification; audit own data entry for accuracy and make required corrections
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
• May serve as a technical and functional resource or super users to other team members
• Participate in process improvement initiatives or special projects as assigned
• Meet established goals and objectives
• Follow established policies, procedures, and methods.

Requirements:

• Strong verbal and written communication skills
• English skills
• Excellent interpersonal skills
• Target driven and self-motivated
• Strong persuasive skills and self-driven approach
• Able to work in a highly dynamic environment and able multi-task
• MSOffice Ability to effectively use Excel, Word, and MS Outlook
• Good understanding of concepts and can articulate effectively

We offer:

• Attractive salary package
• A place where you can express your opinions and improve your knowledge base daily
• Great working environment
• Indefinite period Contract;