Transportation Specialist

Role profile:

To efficiently and accurately action all booking requests, cancellations and amendments and develop a good working relationship with our suppliers across Europe.

Key Activities:

• Efficiently and accurately action all booking requests, cancellations and amendments
• Input confirmations and update relevant systems
• Develop good working relationships with suppliers 
• Coordinate with suppliers and internal departments to resolve accounts queries and other discrepancies
• Monitor booking situation of long distance coaches (LDC) and highlight to management any potential issues
• Deal with on road emergencies
• Investigate complaints about coaches and drivers
• Monitor quality control
• Process prepayments if and when required

Knowledge, Skills & Experience

• Previous experience/working knowledge of reservations or operations in the
• Travel/Hospitality industry is preferable
• Any other foreign languages fluently spoken are considered an advantage
• Outstanding oral and written communication skills
• Detail oriented person
• Excellent organisation skills and ability to prioritize
• Ability to work with tight deadlines and react to emergency situations
• Problem solving skills
• Good communication and reporting skills
• Excellent knowledge of English language
• Knowledge of Spanish languages an advantage
• Advanced knowledge of any other European language is an advantage
• Proficient user of MS Office

Benefits:

• Competitive financial reward
• Language allowance
• Language classes
• Business trips
• International mobility
• Training and development opportunities
• Wellness programs