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We are looking for a Vendor Management Specialist (HR Devision) for one of our clients, Deutsche Bank, a German multinational investment bank and financial services company, with a large presence in Europe, the Americas, and Asia.
Key Responsibilities:
- Manage vendor service relationship on a transactional level with focus on a particular HR Product/ region combination;
- Ensure contracts contain the correct level of Governance, Controls, service and reporting principles and manage; Vendor Risk within the Bank and HR risk appetites;
- Ensure vendor adheres to Bank wide regulatory and compliance requirements and risk frameworks;
- Monitor commercial, financial and relationship issues;
- Monitor the service relationship via Governance, KPI reporting and tracking;
- Close collaboration with Control Functions, Global Procurement and Service Owners;
- Monitor, manage, develop and drive supplier performance and optimize relationships;
- Acting as the primary point of contact for Vendor related audit point or findings;
- Focus on expediting audit points and findings to successful outcomes and closure;
Skills & Experience:
- Procurement end to end process knowledge;
- Solid and practical knowledge and experience of Service Delivery Management (SDM) & Supplier Performance Management;
- Experience of contract management & governance;
- Solid understanding of contract creation and financials;
- Experience in change execution;
- Experience in working with third parties and cross-functional teams;
- Ability to diagnose improvement areas across processes, tools and systems;
- Understanding of NFRM, Global Procurement SDM and Third Party Management (TPM);
- Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs);
- Have a strong appreciation of risks, regulatory requirements and controls generically and in particular in the vendor outsourcing and service delivery environment;
- Strong English language skills (oral and written) are required;
- Strong German language skills (oral and written) are required;
What is offered:
- Attractive salary offer;
- Attractive benefits package;
- Flexible working schedule, both office work and home work;
- Professional evolution opportunities in a dynamic business environment;