Vendor Management Specialist with German

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We are looking for a Vendor Management Specialist (HR Devision) for one of our clients, Deutsche Bank, a German multinational investment bank and financial services company, with a large presence in Europe, the Americas, and Asia. 

Key Responsibilities: 

  • Manage vendor service relationship on a transactional level with focus on a particular HR Product/ region combination;
  • Ensure contracts contain the correct level of Governance, Controls, service and reporting principles and manage; Vendor Risk within the Bank and HR risk appetites;
  • Ensure vendor adheres to Bank wide regulatory and compliance requirements and risk frameworks;
  • Monitor commercial, financial and relationship issues;
  • Monitor the service relationship via Governance, KPI reporting and tracking;
  • Close collaboration with Control Functions, Global Procurement and Service Owners;
  • Monitor, manage, develop and drive supplier performance and optimize relationships;
  • Acting as the primary point of contact for Vendor related audit point or findings;
  • Focus on expediting audit points and findings to successful outcomes and closure; 

Skills & Experience:

  • Procurement end to end process knowledge;
  • Solid and practical knowledge and experience of Service Delivery Management (SDM) & Supplier Performance Management;
  • Experience of contract management & governance;
  • Solid understanding of contract creation and financials;
  • Experience in change execution;
  • Experience in working with third parties and cross-functional teams;
  • Ability to diagnose improvement areas across processes, tools and systems;
  • Understanding of NFRM, Global Procurement SDM and Third Party Management (TPM);
  • Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs);
  • Have a strong appreciation of risks, regulatory requirements and controls generically and in particular in the vendor outsourcing and service delivery environment;
  • Strong English language skills (oral and written) are required;
  • Strong German language skills (oral and written) are required;

What is offered: 

  • Attractive salary offer; 
  • Attractive benefits package;
  • Flexible working schedule, both office work and home work;
  • Professional evolution opportunities in a dynamic business environment;  

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