Windows administrator

Your Role and Responsibilities

System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with Raiffeisen Bank, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our network. Your work has a direct impact on the day-to-day productivity of our business by ensuring the integrity of, and access to, our most important resource: data. We are looking for candidates to deploy Windows Server Support as well as support for Citrix virtualized non-production and production environments under the standard, well-defined processes such as incident, change and problem management.

Major Job Activities

• Manage Windows Servers within the systems lifecycle such as installation, patching, monitoring, and around-the-clock support.
• Troubleshoot incidents related to Windows servers, reducing downtime and problem areas.
• Monitor availability, capacity, and performance of requests for inhouse clients.
• Perform daily tasks tasks on Virtual Machines on VMware environments.
• Provide daily assistance with requests via incident and change tickets.
• Automate repetitive processes via scripting (powershell, bash, python, perl, ruby).
• Maintain system performance by using system monitoring/analysis tools/performance tuning (eg: Zabbix ).
• Creating Standard Operation Procedures (SOPs) which is part of the internal technical documentation.
• Support IT Architects and IT specialists in the further development of IT infrastructures.
• Extend and maintain manuals, project documentation and checklists.
• Assist the first level support to solve tickets.
• Availability in various shifts/on-call.

Required Technical and Professional Expertise

WINDOWS candidate must have 2 years of knowledge/expertise in deploying, configuring, troubleshooting and supporting the following products:

• Windows, 2016 and 2019
• DNS / Active Directory
• WSUS/SCCM
• VMware/virtualization
• Powershell
• Ansible Knowledge